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Frequently Asked Questions About Cookie Cutters
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DO YOU PROVIDE THE TRACKING INFO?Yes, after you package is shipped, we provide you the tracking number and all necessary assistance in tracking your package. If you have any issues with tracking your package, please message me, I’ll be happy to help ☺️
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WHAT WILL BE THE DELIVERY TIME?U.S. delivery The delivery of domestic U.S. orders with USPS First Class Mail on average takes 1-5 business days depending on destination city. You can also contact me if you’d like me to check what will be the estimated delivery day by your zip code. International Delivery Here are some international delivery estimates by countries based on our own actual practice of shipping orders to these countries. United Kingdom - 7-14 days Australia - 7-14 days France - 7-14 days Germany - 12-21 days Belgium - 8-14 days The Netherlands - 10-14 days Italy - 14-24 days Norway - 14 -21 days Spain - 14-21 days Portugal - 14-21 days Greece - 12-16 days Japan - 10-14 days UAE - 7-10 days Saudi Arabia - 12-21 days Latin America - 3-5 weeks Please note, that the delivery time is out of our control and we cannot guarantee these shipping estimates, but you can always contact me to check the status of your package and tracking updates.
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DO YOU SHIP INTERNATIONALLY?Yes, we ship worldwide! We properly fill out all the necessary custom transit documentation, so please make sure that the address in your order is correct and complete (f.e. some contries necessarily require apt number). After the shipping we provide the tracking number and all necessary assistance in tracking your package.
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WHAT IS YOUR PROCESSING TIME?Our processing time is 2-6 business days depending on our current workload. We are trying to ship your order asap and usually we ship packages within 2-3 business days, but when we are super overloaded with orders processing time may increase to 4 or 6 days.
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WHAT SHIPPING OPTIONS DO YOU HAVE?We ship orders to the U.S. and Canada with USPS First Class Mail. If you’d like us to ship your package with express delivery (USPS Priority Mail or UPS), please contact me.
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